Shipping policy

SHIPPING POLICY

Where we ship
We ship to addresses within the United Kingdom.

Processing time
Orders are processed within 1–2 business days. Orders placed on weekends or bank holidays are processed the next business day.

Delivery time
Estimated delivery is 3–7 business days from dispatch. Delivery times are estimates only and are not guaranteed.

Shipping cost
Free UK delivery on all orders.

Tracking
Once your order is dispatched, you will receive a confirmation email with tracking information where available.

Delays
We are not responsible for delays caused by the shipping carrier or events outside our control. If your order is significantly delayed, please contact us at jonathangibbons1986@googlemail.com.

Incorrect address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Contact
Questions about shipping? Email us at vellichoreurope@googlemail.com.